Returns & Exchanges
At Sadlers, we strive to ensure you are completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all eligible items. If your order isn't quite right, we are here to help you find the perfect replacement or process a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing